Privacy Policy

Last Updated: September 2026

This Privacy Policy describes how Olivenite ("Olivenite," "we," "us," or "our") collects, uses, discloses, and protects personal information collected through the olivenite.net website and related Software-as-a-Service platform located at olivenite.net (collectively, the "Service" or "Site"). By accessing or using the Service, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with these practices, you should not access or use the Service. This Privacy Policy is intended to comply with applicable United States federal and state privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (Cal. Civ. Code § 1798.100 et seq.) ("CCPA/CPRA"), the Virginia Consumer Data Protection Act (Va. Code § 59.1-575 et seq.) ("VCDPA"), the Colorado Privacy Act (C.R.S. § 6-1-1300 et seq.) ("CPA"), the Connecticut Data Privacy Act (Conn. Gen. Stat. § 42-515 et seq.) ("CTDPA"), the Utah Consumer Privacy Act (Utah Code § 13-11-101 et seq.) ("UCPA"), and other applicable state comprehensive privacy laws (TX, OR, MT, FL, TN, etc.).

1. Information We Collect

Olivenite collects several categories of personal information from users of the Service. The categories of information we collect depend on how you interact with the Service, the features you use, and the information you voluntarily provide. We collect information directly from you when you create an account, subscribe to the Service, contact customer support, participate in surveys, or otherwise interact with the Service. This may include your full name, email address, business address, phone number, job title, company name, payment and billing information, and any other information you choose to provide through forms, correspondence, or account settings.

We also collect information automatically when you access or use the Service. This includes technical and usage data such as your Internet Protocol (IP) address, browser type and version, device identifiers, operating system, referring URLs, pages viewed, time spent on pages, clickstream data, access times, and other interaction data. This information is collected through cookies, web beacons, log files, and similar tracking technologies, as further described in the "Cookies and Tracking" section below and in our Cookie Policy.

In certain circumstances, we may receive information about you from third-party sources, including data enrichment services, marketing partners, social media platforms (when you interact with integrated features), and authentication services. If you register or log in through a third-party platform, we may receive your profile name, email address, and other information made available through that platform's application programming interface (API), subject to your privacy settings on that platform. We may also receive information from our service providers who perform functions on our behalf, such as payment processors, hosting providers, analytics vendors, and customer support tools.

For users located in California and other jurisdictions with comprehensive privacy laws, the categories of personal information we collect include: (a) identifiers such as name, postal address, email address, IP address, and account name; (b) personal information categories described in the CCPA/CPRA, such as commercial information, internet or other electronic network activity information, geolocation data, and inferences drawn from such information; (c) financial information such as payment method and transaction history; and (d) employment-related information such as job title and company name. We do not knowingly collect "sensitive personal information" as defined under the CCPA/CPRA (e.g., Social Security numbers, driver's license numbers, precise geolocation, racial or ethnic origin, religious or philosophical beliefs, biometric data, or health information) unless strictly necessary for a specified business purpose and with appropriate safeguards.

2. How We Use Your Information

Olivenite uses the personal information we collect for various business and commercial purposes, including: providing, operating, maintaining, and improving the Service and its features; creating and managing your account; processing transactions and sending related confirmations; communicating with you about the Service, updates, security alerts, and administrative notices; providing customer support and responding to inquiries; monitoring and analyzing usage patterns and trends to enhance user experience; detecting, preventing, and addressing technical issues, fraud, security incidents, and other harmful activities; and complying with our legal, regulatory, and contractual obligations.

We may also use your personal information for marketing and promotional purposes, such as sending newsletters, product announcements, special offers, and other information about our services. Where required by applicable law, we will obtain your opt-in consent before sending you marketing communications via email, text message, or other channels, or we will provide you with a clear and conspicuous opportunity to opt out. You may unsubscribe from marketing emails by following the instructions in the email or by contacting us at [email protected]. We will process opt-out requests promptly and in accordance with applicable law.

We may use your information to personalize content and features within the Service, recommend relevant resources, and improve the relevance of our offerings. We may also aggregate or de-identify personal information so that it can no longer reasonably identify you, and use such aggregated or de-identified data for analytics, research, product development, and other business purposes. Aggregated or de-identified data is not subject to this Privacy Policy, provided that we maintain appropriate safeguards to prevent re-identification.

Under the CCPA/CPRA and similar state laws, we may use or disclose personal information for purposes that are compatible with the context in which it was collected, or for which we provide notice. We will not use or disclose your personal information for materially unrelated purposes without first providing you with notice and, where required, obtaining your consent. We retain personal information for as long as your account is active or as necessary to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, and protect our rights and the rights of others.

3. Information Sharing

Olivenite does not sell your personal information to third parties for monetary or other valuable consideration, as "sell" is defined under the CCPA/CPRA and similar state privacy laws. We also do not share your personal information for cross-context behavioral advertising purposes, as "share" is defined under the CCPA/CPRA. We may, however, disclose or make available your personal information to the categories of recipients described below for the business and commercial purposes stated in this Privacy Policy.

We share personal information with service providers, vendors, and contractors who perform services on our behalf, such as cloud hosting providers, payment processors, email and communication service providers, analytics platforms, customer support tools, and marketing automation providers. These service providers are contractually obligated to use personal information only as necessary to provide services to us and to maintain appropriate confidentiality and security measures. We may also share information with our affiliates, subsidiaries, or parent companies for internal business purposes, subject to applicable law.

We may disclose personal information when required by law, court order, subpoena, or other legal process, or when we believe in good faith that disclosure is necessary to: (a) comply with legal obligations; (b) respond to requests from public or government authorities, including law enforcement and regulatory agencies; (c) enforce our terms and conditions or other policies; (d) protect our rights, privacy, safety, or property, or those of our users or others; (e) investigate or respond to claims of fraud, security incidents, or violations of law; or (f) respond to an emergency. We may also disclose personal information in connection with a merger, acquisition, reorganization, bankruptcy, dissolution, or other transfer of all or part of our assets or business, provided that the receiving party agrees to protect the information in a manner consistent with this Privacy Policy.

We may share aggregated or de-identified information with third parties for industry research, analytics, marketing, and other business purposes. Such information does not identify any individual person. We may also share personal information with your consent or at your direction, such as when you choose to integrate the Service with a third-party application or authorize a data transfer. For California residents, the categories of third parties to whom we disclose personal information and the business or commercial purpose for each disclosure are described in this Privacy Policy, and additional information is available upon request as described in the "Your Rights and Choices" section.

4. Cookies and Tracking

Olivenite uses cookies, web beacons, pixels, tags, local storage objects, and similar tracking technologies to operate, maintain, and improve the Service, remember your preferences, understand how you use the Service, measure the effectiveness of our marketing campaigns, and provide a personalized experience. Cookies are small text files placed on your device when you visit a website. For a detailed description of the specific cookies and tracking technologies we use, their purposes, and how long they remain on your device, please review our Cookie Policy.

We categorize cookies into four types: (a) strictly necessary cookies, which are essential for the Service to function and cannot be switched off; (b) preference cookies, which remember your settings and preferences; (c) analytics and performance cookies, which help us understand how visitors interact with the Service so we can improve it; and (d) marketing and advertising cookies, which are used to deliver relevant advertisements and track campaign effectiveness. We use first-party cookies set by us and third-party cookies set by our service providers and partners, including analytics providers and advertising networks.

Under the CCPA/CPRA, the sharing of personal information for cross-context behavioral advertising may constitute a "sale" or "share" of personal information. As noted above, we do not sell or share your personal information for such purposes. However, we honor the Global Privacy Control ("GPC") signal as required by Cal. Civ. Code § 1798.135. If your browser transmits a GPC signal, we will treat it as a request to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. We also honor the Digital Advertising Alliance ("DAA") WebChoices and the Network Advertising Initiative ("NAI") opt-out mechanisms for participating third-party advertising partners. You can learn more about these opt-out tools at optout.aboutads.info and optout.networkadvertising.org.

You can manage or disable cookies through your browser settings. Most browsers allow you to refuse or accept cookies, delete existing cookies, and notify you when a cookie is being set. However, if you disable or refuse cookies, some features of the Service may not function properly or at all. We may also be subject to state wiretapping and privacy statutes, such as the California Invasion of Privacy Act § 631, which may impose restrictions on certain tracking technologies, including session replay tools. We configure our tracking technologies to comply with applicable legal requirements. For more information about how to exercise choices regarding cookies, please see our Cookie Policy.

5. Your Rights and Choices

If you are a resident of California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Florida, Tennessee, or another state with a comprehensive consumer privacy law, you may have certain rights with respect to your personal information. Under the CCPA/CPRA, California consumers have the right to: (a) know the categories and specific pieces of personal information we collect, use, disclose, or sell; (b) know the categories of sources from which we collect personal information, the business or commercial purposes for collecting or selling it, and the categories of third parties with whom we share it; (c) delete personal information we have collected from you, subject to certain exceptions; (d) correct inaccurate personal information; (e) opt out of the sale or sharing of personal information; and (f) not receive discriminatory treatment for exercising any of these rights.

Under the VCDPA, CPA, CTDPA, UCPA, and other state comprehensive privacy laws, consumers have similar rights, including the right to access, correct, delete, and obtain a copy of their personal information, as well as the right to opt out of the processing of personal information for purposes of targeted advertising, the sale of personal information, and certain profiling in furtherance of decisions that produce legal or similarly significant effects. Some state laws also provide the right to appeal our refusal to act on a request. Sensitive data under these laws may require opt-in consent before processing, and you may have the right to limit the use of your sensitive data.

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below. We will verify your identity before processing your request, which may require you to provide information sufficient to match your identity to the personal information we maintain about you. For California residents, we will respond to verifiable requests within forty-five (45) days of receipt, or within the timeframes required by other applicable state laws. If we deny your request, we will explain the reasons for denial and, where applicable, inform you of your right to appeal or submit a complaint to the relevant state attorney general or privacy authority.

You may also designate an authorized agent to submit requests on your behalf. To do so, you must provide the authorized agent with written permission to act on your behalf, and we may require the authorized agent to verify their identity and demonstrate that they have been authorized to act for you. You may submit requests no more than twice within a 12-month period for the right to know or access. There is no limit on the number of deletion or correction requests you may submit. We do not charge a fee to process or respond to verifiable requests, unless the request is manifestly unfounded, excessive, or repetitive, in which case we may charge a reasonable fee or decline to act, as permitted by law.

6. Data Security

Olivenite takes reasonable and appropriate technical, administrative, and physical security measures designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls and authentication mechanisms, regular security assessments, network firewalls, intrusion detection systems, and employee training on data protection. We limit access to personal information to authorized personnel who have a legitimate business need to access it, and we require our service providers to maintain comparable security standards.

Despite our efforts, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information using commercially acceptable means, we cannot guarantee absolute security. In the event of a data breach or security incident affecting your personal information, we will take steps to investigate, contain, and remediate the incident, and we will notify affected individuals and relevant authorities as required by applicable law, including state breach notification statutes.

You also play a role in maintaining the security of your personal information. We recommend that you use a strong, unique password for your account, do not share your login credentials with others, and log out of your account after each session, especially when using a shared or public computer. You are responsible for keeping your account information and password confidential, and you agree to notify us immediately of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to maintain the security of your account credentials.

7. International Data Transfers

Olivenite is based in the United States, and the Service is primarily directed at users located in the United States. However, we may process, store, or transmit personal information in the United States and other countries where we or our service providers operate. If you access the Service from outside the United States, you should be aware that your personal information may be transferred to, stored in, and processed in the United States or other jurisdictions whose data protection laws may differ from those of your country of residence.

By using the Service, you consent to the transfer of your personal information to the United States and other jurisdictions as described in this Privacy Policy. We take steps to ensure that cross-border transfers of personal information are conducted in compliance with applicable legal requirements. Where required, we will enter into appropriate data transfer agreements, such as standard contractual clauses or other valid transfer mechanisms, with our service providers to provide adequate safeguards for international data transfers.

If you are a resident of a jurisdiction outside the United States that grants you rights with respect to international data transfers, and you wish to exercise those rights, please contact us using the information in the "Contact Information" section. We will respond to your inquiry in accordance with applicable law. For users in jurisdictions with data localization requirements, we will take reasonable steps to comply with such requirements where they apply to our processing activities.

8. Children's Privacy

The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child under 13 has provided us with personal information, please contact us at [email protected]. We will take steps to delete such information and terminate the child's account, if applicable, in accordance with the Children's Online Privacy Protection Act, 15 U.S.C. §§ 6501-6506 (COPPA), and the COPPA Rule as amended effective June 2025 (16 C.F.R. Part 312, 2025 amendments).

For users located in states with age-appropriate design or minor privacy laws, we apply additional safeguards to protect the privacy of minors. We do not knowingly process the personal information of minors between the ages of 13 and 16 (or the applicable age of digital consent in your state) for targeted advertising or the sale of personal information without verifiable parental or guardian consent, where required by law. If we become aware that we have inadvertently collected personal information from a child under 13 or have processed a minor's data in violation of applicable law, we will take prompt action to delete the information and cease any unlawful processing.

Some state laws, including the California Age-Appropriate Design Code Act and similar legislation in other states, impose additional obligations on businesses whose services are likely to be accessed by children. While the Service is intended for business and professional use and is not designed to attract minors, we monitor for and respond to any indications that minors are using the Service inappropriately. We encourage parents and guardians to monitor their children's online activities and to use available parental control tools to restrict access to age-inappropriate content and services.

9. Changes to Policy

Olivenite may update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the features of the Service. When we make material changes to this Privacy Policy, we will post the updated policy on this page and update the "Last Updated" date at the top of the page. In some cases, we may also provide additional notice, such as by sending an email notification or displaying a prominent notice within the Service.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information. Your continued use of the Service after any changes to this Privacy Policy become effective constitutes your acknowledgment and acceptance of the updated policy. If you do not agree with the revised Privacy Policy, you should stop using the Service and, if applicable, close your account. We will retain your personal information in accordance with our retention practices and legal obligations following account closure.

If a change to this Privacy Policy significantly reduces your rights or expands the ways we use your personal information in a manner that is materially less protective of your privacy, we will obtain your consent before implementing the change where required by applicable law. For California residents, we will provide notice at or before the point of collection of any new categories of personal information or new purposes for use or disclosure, as required by the CCPA/CPRA. Material changes will not apply retroactively to personal information collected before the effective date of the change, except as required or permitted by law.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the following information:

• Company: Olivenite
• Email: [email protected]
• Phone: +12181351552
• Mailing Address: One World Trade Center, 285 Fulton Street, New York, NY 10007, United States

We are committed to working with you to resolve any privacy-related concerns you may have. When contacting us about a privacy matter, please include a clear description of your question or request, your contact information, and any relevant account details so that we can assist you efficiently. We will make every reasonable effort to respond to your inquiry within a reasonable timeframe and in accordance with applicable legal requirements.

If you are not satisfied with our response to a privacy inquiry or request, you may have the right to submit a complaint to the relevant state attorney general, the California Privacy Protection Agency (CPPA), or another applicable privacy regulator. Residents of states with comprehensive privacy laws may also have the right to appeal our denial of a privacy request, as described in the "Your Rights and Choices" section above. We will provide information about the appeals process upon request or when we respond to your initial request.

This Privacy Policy is intended to comply with all applicable United States federal and state privacy laws, including but not limited to the Federal Trade Commission Act § 5, 15 U.S.C. § 45 (FTC Act — unfair/deceptive practices), the CCPA/CPRA, the VCDPA, the CPA, the CTDPA, the UCPA, and other state comprehensive privacy laws. For more information about the terms governing your use of the Service, please review our Terms and Conditions and Terms of Service. This Privacy Policy does not create any contractual rights, and it may be updated as described above.